This privacy policy has been compiled to better serve those concerned about how their 'Personally identifiable information' (PII) is used online. PII, as used in US privacy law and information security, is information that can be utilized on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect?

Possible Personal Information Collected:
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1. An individual’s first name or initial and last name in combination with any of the following:

   • Email Address

   • Phone Number

   • Physical Address
      

When do we collect information?

This Shield Property Management obtains personal information in the following ways:

1. In consumer reports from reporting agencies to which this company subscribes in connection with lease applications, loan applications, or for other reasons that the consumer may authorize this company to obtain;

2. In lease applications, a prospective tenant completes;

3. In other real estate-related forms, the customer or client completes in or related to a transaction; 

4. In tax reporting forms that the customer or client is required to complete and which are given to this company.

5. We collect information from you when you fill out a form or enter information on our site
    

How do we use your information?

Personal Information from Prospective Tenants: The personal information that prospective tenants provide to this company is primarily used to obtain consumer reports (credit checks). It may also be used to perform background checks and rental history searches. The information in the consumer reports may be discussed with landlords for whom this company manages the property. This company also reports information to credit reporting agencies and uses personal information to complete those reports.

Personal Information from Owners of Properties Managed by the Company: When this company acts as a property manager for a property owner; the company uses the property owner’s personal information only: (a) to deliver the required management services; (b) to file any required reports with governmental agencies (for example, the IRS); (c) to establish ACH deposits, or (d) for other purposes the property owner may authorize, such as providing utilities.

Personal Information from Clients: When this company represents a person (buyer, seller, landlord or tenant) in a transaction the agent servicing the client may, on the client’s behalf and at the client’s instruction, convey personal information he or she provides to the agent to service providers (for example, mortgage lenders and title companies) as those service providers may require for the products or services the client needs or requests. If this company represents a prospective tenant in a lease transaction, the personal information may, on the tenant’s behalf and with the tenant’s knowledge, be discussed with and provided to landlords or their agents. This company and its agents exercise reasonable discretion when discussing any personal information with others.

We may use the information in the following ways:

• To improve our website to serve you better.

• To allow us to service you better in responding to your customer service requests.

• To administer a contest, promotion, survey, or other site feature.

• To quickly process your transactions.

• To send periodic emails regarding your order or other products and services.
   

How do we protect visitor information?
 
Written files in this company are kept under lock and key.
Electronic records are protected by an access name and password assigned to persons in this company.

This company and its agents exercise reasonable discretion when discussing any personal information with others and release personal information to others only as described by this policy. 

This company does not permit its employees or agents to make copies of consumer reports or insurance claim records. The consumer reports retained in the company’s files are not to be accessed in the future for the convenience of customers or clients. 

The individual agents that work with this company are independent contractors, and the agent with whom a customer or client works may maintain a separate transaction file.

The company instructs its agents not to permit other persons to access the personal information in files the agents maintain. The company instructs its agents to protect the personal information in the agents’ files in the same manner as described in this policy.

Our website is scanned regularly for security vulnerabilities to make your visit as safe as possible.

Website Security

Wix, Shield Property Group’s web platform, has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. Among other things, Wix offers HTTPS secure access to most areas on their Services; the transmission of sensitive payment information (such as a credit card number) through its designated purchase forms is protected by an industry-standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. Wix also regularly monitors our systems for possible vulnerabilities and attacks, and regularly seeks new ways and third-party services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on your previous or current site activity, enabling us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is sent, or you can turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so check your browser’s Help menu to learn how to modify your cookies.

If you disable cookies, some features will be disabled. It won’t affect the user experience, which makes your site more efficient, but some of our services will not function properly. However, you can still place orders.

Third-party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with notice or the party is a direct affiliate. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Access to Personal Information
The following persons have access to personal information in this company’s files:

1. The agent or broker who is servicing or coordinating the transaction;

2. The office manager to whom the agent reports, and Property Manager, Assistant Property Manager, and Receptionists.

3. Application processors;

4. Employees who need to access the information to assist agents, brokers, accountants, or office managers in processing or performing a task.

 
Property owners for whom the company manages properties do not have access to personal information in the company’s files. However, the company and its agents may discuss the information in a tenant’s consumer report or lease application with a property owner. Copies of such information are provided to the landlord only: (1) with the tenant’s consent; or (2) if the company ceases to be the property manager and the landlord requests that the files be sent to the landlord, the landlord’s attorney, or the new property manager.

Personal information from a buyer, seller, landlord, or tenant may be disclosed to others (such as mortgage lenders or prospective landlords) only as reasonably necessary to negotiate or close the transaction or to provide the services the customer or client seeks from this company.

This company may, at the customer’s or client’s request, provide personal information to service providers in a transaction, such as a title company or mortgage company, if it is necessary to expedite or complete a transaction.

If the company is required by law to allow others to access personal information in its files, the company will comply with the law (for example, by complying with court orders, subpoenas, or governmental investigations). The company will also allow law enforcement agencies access to personal information to cooperate with such Investigations.

Disposal of Personal Information

Personnel are not to destroy documents without management’s permission. The company uses reasonable measures to dispose of personal information. Personal information is usually disposed of by shredding or burning documents, erasing electronic files using methods that render them unreadable or undecipherable, or eradicating personal information from documents or electronic files in ways that make it unreadable.

Erroneous Records

If this company erroneously reports information to a consumer reporting agency, the company will act to correct the information in the company’s records and request the reporting agency to correct the information in its records promptly after the company has learned and determined that the report was in error. 

If this company maintains an erroneous record that a consumer has issued a dishonored check, the company will promptly delete the record after the company and consumer agree that the information is in error or after the consumer provides the company with a law enforcement agency report stating that the dishonored check was not authorized. Notice: This Company asks any person who provides personal information to this company or one of its agents to identify the information at that time as “personal information.”

COPPA (Children Online Privacy Protection Act)

When it comes to collecting personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they encompass have played a significant role in the development of data protection laws worldwide. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

To be in line with Fair Information Practices, we will take the following responsive action should a data breach occur: 
 

• We will notify the users via email within seven business days

• We will notify users via phone call within seven business days

• We will notify the users via in-site notification within seven business days

• We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and prosecute non-compliance by data processors.
   

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

• Send information, respond to inquiries, and handle other requests or questions.

• Process orders and to send information and updates about orders

• We may also send you additional information related to your product and service.

• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
   

To be in accordance with CAN-SPAM, we agree to the following:

• NOT use false or misleading subjects or email addresses

• Identify the message as an advertisement in some reasonable way

• Include the physical address of our business or site headquarters

• Monitor third-party email marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly

• Allow users to unsubscribe by using the link at the bottom of each email
   

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

https://www.shieldpropertygrp.com/contact



Last edited 05/2026